Effective Date: 10-10-2024

Thank you for choosing Jaweb. We are committed to protecting your privacy and providing a safe and secure user experience. This Privacy Policy outlines how we collect, use, and protect your data when you use our chatbot service (“Service”) on your website.




1. Information We Collect

We may collect various types of information when you interact with our Service:

  • Website Data: We collect data from your website to enhance the chatbot’s functionality. This may include publicly accessible information, page content, and metadata.

  • User-Provided Information: Any information provided by the users through the chatbot, such as chat logs, customer queries, or other input data.

  • Usage Data: We collect data on how users interact with the chatbot, including the number of interactions, the type of requests made, and any errors encountered.

  • Cookies and Tracking Information: We may use cookies and similar technologies to collect data about your interactions with the Service to improve performance and user experience.

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2. How We Use Your Information

We use the information collected to:

  • Provide and Improve the Service: Use data to deliver, maintain, and improve the chatbot functionality.

  • Personalize User Experience: Tailor responses and interactions based on user-provided information and previous interactions.

  • Analyze and Monitor Usage: Track chatbot performance and usage trends to improve our Service.

  • Communicate with You: Send administrative notifications, updates, and promotional messages if you have opted in to receive such communications.

3. Data Sharing and Disclosure

We do not sell your data. However, we may share your data under the following circumstances:

  • Service Providers: We may share data with third-party vendors who help us operate our Service (e.g., hosting, analytics, support).

  • Legal Requirements: We may disclose your data to comply with applicable laws, legal processes, or governmental requests.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take data security seriously and implement various safeguards to protect your data from unauthorized access, use, or disclosure. However, no internet transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Choices and Rights

You have the right to:

  • Access Your Data: Request a copy of the information we have collected about you.

  • Correct or Delete Your Data: Request corrections to inaccurate data or deletion of your data, subject to legal or contractual obligations.

  • Opt-Out of Communications: Unsubscribe from promotional communications by following the instructions in the message.

6. Data Retention

We retain data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

7. Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect data from children, and if we discover such information has been collected, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates and obtain your consent where required.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Jaweb

[email protected]

Yas Creative huv – C40-P3-0304 – Abu Dhabi – United Arab Emirates